Frequently Asked Questions
Everything you need to know about MyMints — from earning and redeeming loyalty rewards to partnering as a vendor.
General
What is MyMints?
MyMints is India's universal loyalty rewards platform that lets you earn and redeem points across fuel stations, restaurants, retail stores, and more. Unlike traditional loyalty programs that lock you into a single brand, MyMints points work everywhere across our partner network.
Is MyMints free to use?
Yes, MyMints is completely free for consumers. Download the app from Google Play or the App Store and start earning rewards instantly. There are no hidden charges or subscription fees.
How is MyMints different from other loyalty apps?
MyMints stands out with interoperable rewards — earn at one brand, redeem at another. Your points never expire, and our AI-powered personalisation delivers deals tailored to your shopping habits. Plus, blockchain technology ensures your data stays private and secure.
Earning Rewards
How do I earn MyMints Points?
Simply shop at any MyMints partner vendor and your points are credited automatically. Every purchase — whether you're fuelling up your car, dining at a restaurant, or buying groceries — earns you MyMints Points.
Do MyMints rewards expire?
No! Unlike traditional loyalty programs, MyMints rewards never expire. Your points stay safe in your account and are ready to redeem whenever you want — no rush, no pressure.
Can I earn rewards by referring friends?
Absolutely! MyMints has a referral program that rewards both you and your friends. When someone you refer signs up and makes their first purchase, you both earn bonus points. The more people you invite, the more you earn.
Is there a limit on how many points I can earn?
No limit at all. Every purchase earns you points, and there is no cap on how many MyMints Points you can accumulate. Earn as much as you can!
Redeeming Rewards
Where can I redeem MyMints Points?
You can redeem your points at any MyMints partner vendor across India — fuel stations, restaurants, cafes, retail shops, and more. Check the Vendors page in the app for the full list of redemption partners.
What is the minimum points needed to redeem?
Minimum redemption thresholds vary by vendor and offer. Some vendors allow redemption from as low as 50 points. Check individual vendor offers for specific details.
Can I use points earned at one store at a different store?
Yes! That's the beauty of MyMints. Points earned at a fuel station can be redeemed at a restaurant, and vice versa. Our interoperable system means your rewards work across all partner brands.
Account & Security
How do I create a MyMints account?
Download the MyMints app from Google Play or the App Store, enter your mobile number, verify with an OTP, and you're ready to go. The entire process takes less than 2 minutes.
Is my data safe with MyMints?
Absolutely. MyMints uses blockchain-backed security and zero-knowledge proof technology to ensure your personal data and transaction history remain completely private. We never sell or share your data with third parties.
I lost access to my account. What should I do?
Contact our support team at support@mymints.io with your registered mobile number. We'll help you recover your account and all your accumulated points.
For Business Partners
How can my business partner with MyMints?
Any registered business can join MyMints as a partner vendor. Visit our Business page and fill out the contact form, or email vendorsupport@mymints.io. Our team will guide you through the quick onboarding process.
What does it cost for businesses to join?
MyMints offers flexible partnership plans for businesses of all sizes. Contact our business team for pricing details tailored to your needs and volume.
How long does business onboarding take?
Most vendors go live within 1-2 business days after submitting the required documents — GSTIN, business address, contact information, and brand logo.
Still have questions?
Our support team is happy to help. Reach out and we'll get back to you within 24 hours.
Contact Support